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Download Taxi - Help & FAQ Page

I am trying to upload
I am trying to download

The file isn't being downloaded
Our server probably isn't receiving the information it needs from your browser. Certain software like Norton can block this information by default, click here to run our quick browser test.

I can't locate a download
It's possible the uploader deleted the file. You can contact us if you like and we can check if it has been uploaded as a new file and if so, send you a new link for the particular download.

Do I need to provide my email to download?
No information is required to download files.

I have a login but forgot my password
If you already have a login, click here and your password will be emailed to you.

My upload was not completed
If your upload was interrupted or did not complete for another reason, you can upload it as a new file. And use your login to go to your account and delete the partially uploaded file, if it exists.

My file isn't being accepted
We accept all file types, make sure your file size is within the accepted limits (indicated in our upload box) and has a short name with valid characters in the filename.

Do I need to provide my email to upload?
You can upload without providing your email address, but you will not have access to our additional features. Providing your email address allows you to receive download details by email, view statistics, and easily manage your file in the future.

Why was my upload deleted?
We rarely delete uploaded files but if your file was deleted, it very likely violated our terms of service. For example, we do not allow any adult-only or copyrighted content.


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